01: The Essence of Titanium
Q: Why choose a 99.8% pure titanium water bottle?
Titanium is one of the most biocompatible metals, often used in aerospace and medical implants. For a water bottle, 99.8% pure titanium brings the same high standards to your daily hydration:
1. Completely non-toxic – No metallic taste, no coating, no chemical leaching, even with hot or acidic drinks.
2. Ultra-light & shatterproof– About 45% lighter than high-strength steel of the same durability, yet strong and drop-resistant.
3. Corrosion-resistant & antibacterial – Won't rust or stain; offers 99% antibacterial effectiveness.
4. Long-lasting & eco-friendly – No need to replace often; fully recyclable.
In short, 99.8% pure titanium gives you medical-grade safety and aerospace-grade performance – in a simple water bottle.
Q: Will the colors of TAIC products fade?
No. The stunning colors of TAIC are "structural colors" achieved through our exclusive Ti-Anox technology, not chemical dyes. It is a physical refraction of the
natural oxide layer. These colors are not only permanent but also gain superior scratch resistance thanks to our unique crystallization process.
Q: Can I use my titanium vessel for carbonated drinks, milk, or juice?
Absolutely. Pure titanium has exceptional corrosion resistance and does not react with acidic or alkaline liquids. You can safely enjoy carbonated drinks, coffee, juice, or milk without worrying about metal leaching or flavor alteration.
02: Shipping & Delivery
Q: Do you ship to my country? Will I have to pay duties?
We offer world wide shipping. For your convenience, most orders are shipped DDP (Delivery Duty Paid). This means import duties and taxes are included in the final price at checkout, so you won’t have to pay additional fees upon arrival (exceptions apply; please refer to the checkout page).
Q: How long will it take to receive my order?
Orders are typically processed and shipped within 1–3 business days. Standard international shipping usually takes 5–14 business days. Once dispatched, we will email you a tracking number for real-time visibility.
Q: Can I modify orcancel my order?
We process orders quickly. If you need to change your address or cancel an order, please contact us within 24 hours of placement. Once an order has entered the shipping process, modifications are no longer possible.
03: Returns & Warranty
Q: What is your return policy?
We offer a 30-day return window. If you are not completely satisfied, you may return unused items in their original condition and packaging within 30 days of delivery.
Q: Does TAIC offer awarranty?
Yes. We stand behind our craftsmanship with a Limited Lifetime Warranty covering manufacturing defects in materials and workmanship. Since 99.8% pure titanium is naturally resistant to rust, corrosion, and biological acids, your TAIC vessel is engineered to be a companion for decades of adventures.
While the structural integrity and thermal performance are guaranteed, please note that the unique crystalline patterns and natural wear (such as surface scratches) are part of your item's individual story and are not considered defects. For full details on coverage and our "Peace of Mind" shipping policy, please refer to our [ Warranty].
04: Care & Lifestyle
Q: How should I clean my TAIC titanium vessel?
We recommend hand washing with a soft cloth and mild detergent in warm water. Due to titanium's natural hydrophobic properties and odor resistance, a simple rinse is often enough. Please avoid abrasive scrubbers like steel wool.
Q: Is the titanium vessel microwave or dishwasher safe?
Never place it in a microwave, as metal reflects microwaves. To preserve the artistic surface textures (such as crystallization and hand-hammered patterns), we strongly recommend hand washing over using a dishwasher.